See our most frequently asked questions below. If you have additional questions that aren’t answered below, please reach out to our team via the contact form and one of our team members will get back to you as soon as possible.
Online pricing is available to approved Trade Accounts. Once your account request is submitted, our team will review and approve it promptly. After approval, you’ll be able to access pricing, build a quote, and submit your selections for further assistance from our team.
If you do not have a Trade Account, you’re welcome to submit a quote request through our website. A member of our sales team will be happy to review your selections and provide pricing details.
The SPR Trade Account is an online account available exclusively to event professionals. Approved members receive access to pricing, the ability to build and submit quotes, and visibility into past order history.
To begin your order, please contact one of our showrooms, email a member of our sales team, or submit an inquiry through our website. Approved Trade Account holders can build and submit quotes online, and all other clients may request pricing by creating a wishlist for our team to review.
Yes! You can visit our showrooms in Manhattan and Greenwich to see our products in person.
For Greenwich: Please call or e-email any of our Greenwich Sales team listed in our about me section. White you do not need to schedule an appointment for the Greenwich Showroom, it is highly recommended.
For our Manhattan Showroom: Please e-mail Margo@smithpartyrentals.com to schedule an appointment.
We proudly service the NY, CT, and NJ Tri-State area. For events beyond this region, please contact our showroom to discuss availability and logistics.
Yes, we offer after-hours delivery and pickup. These services must be scheduled at the time your order is placed, and additional fees will apply.
Delivery and pickup windows are finalized the evening prior to your scheduled date. Please contact our showroom on the day of service, and our team will provide you with your estimated arrival window.
Yes, your rental order can be delivered to several drop off areas at the event site. The breakdown by area must be given when the order is placed.
Table and chair setup and breakdown are available for an additional fee, along with chair bagging and unbagging services. These services must be arranged when placing your order.
Yes, we offer customer pickup at our warehouse location:
98 Fox Island Road, Port Chester, NY.
Pick-ups and returns are available Monday through Friday from 8:30 AM to 4:30 PM. Once your order is confirmed, our team will coordinate your scheduled pick-up and provide any necessary instructions.
We accept all major credit cards, as well as ACH and wire transfers. A credit card must be provided and pre-authorized at the time the order is placed to confirm your reservation.
There are standard delivery and pick up charges on all deliveries. Scheduling specific windows or times for deliveries and pickups can be made, please contact a sales team member for more detailed charge information.
Yes, there is a rental product minimum for delivery on every order. This excluded transportation fees, labor fees and sales tax.
With over 37 years of experience supporting events of all sizes, we understand that even the most carefully planned events can encounter unexpected situations.
A damage waiver is a protective fee that covers incidental, non-negligent damage to rental items that may occur during normal use at your event, such as minor breakage, chips, cracks, scratches, or surface wear.
The damage waiver helps minimize unforeseen repair costs for our clients while allowing us to maintain a premium, ever-evolving inventory and the high service standards Smith Party Rentals is known for. It does not cover loss, theft, intentional damage, misuse, negligence, or damage caused by extreme conditions.
For more details about our damage waiver policy, please ask a member of our team, we’re happy to help.
Any time you’re using propane grills, fryolaters, or other on-site cooking equipment, there is always a risk of flare-ups or grease fires. Having a fire extinguisher on-site ensures you’re prepared in case of an emergency.
Renting one ensures you have the proper, inspected equipment that meets safety standards.
Types of Fire Exinguishers:
ABC Fire Extinguisher
Best for most standard event cooking equipment, including propane grills, and general catering equipment.
Covers trash/wood fires, flammable liquids (like propane), and electrical fires.
K-Type Fire Extinguisher
Required for deep fryers or heavy grease cooking.
Specifically designed to safely extinguish hot oil and grease fires.
Not sure which you need?
Tell us what equipment you’re renting and we’ll recommend the correct option.
Apply for a trade account to gain access to pricing and additional event planning tools.